Refund policy

 

We provide free returns and refunds on any products purchased directly from us within 30 days of delivery for any reason. Please first contact Customer Service at support@rawwellnessremedies.com to get your return started. Partial refunds in certain circumstances beyond 30 days may be granted at the sole discretion of the company.

  1. To initiate a return, please contact us at support@rawwellnessremedies.com.
  2. Refunds beyond the 30-day threshold will be made at the discretion of R.A.W. Wellness Remedies.
  3. Please make sure you have your proof of purchase or receipt ready when you contact Support so that we can best assist you with your return.
  4. Please package the items you are returning carefully in the original packaging or in another secure manner and include the invoice or order slip. Once your return is received and inspected, we will send a return notification email. We will also notify you whether your refund has been approved. Once approved, the refund will be processed, and a credit will be automatically applied to the credit card or original method of payment within 30 days.
  5. Please contact customer service for a return label. Returns will be sent to the address:

    R.A.W. Wellness Remedies

    312 East Lincoln Highway 

    Exton, PA 19341

  6. We cannot accept returns on items that are not purchased directly from R.A.W. Wellness Remedies. For products purchased from a third-party (e.g., brick and mortar store or online distributor), please return products with proof of purchase directly to the third-party, which will be subject to their return policy. If you have any problems with your vendor, we'd love to know about it. Please reach out to us directly in such a case.
  7. We will not refund or replace items for products purchased from unauthorized sellers (eBay, Groupon, etc.).
  8. We reserve the right to refuse returns on orders for any reason.

¹Free shipping will be provided for all returns within the United States of America, with the exclusion of any territories, holdings, other land or vessels, and military bases outside of the 50 states.

Note on Efficacy: Everyone’s experience with CBD and THC is different, and there is no guaranteed or standard reaction. Some people find a very small amount of either of these compounds to provide the adequate effect, while others take much more depending on their body and circumstance such as existing tolerance. CBD and THC are very personalized supplements and may not be effective for some individuals’ specific goals.

Have questions regarding serving size, usage frequency, or anything else? Reach us at support@rawwellnessremedies.com. As these products have not been evaluated by the FDA, we cannot make any claims as to any benefits these products may provide.